Frequently Asked Questions

Everything you need to know about shopping with ADRIAN KSA

What is the standard delivery time within Saudi Arabia?

We offer fast and reliable shipping across the Kingdom. Orders in Riyadh typically arrive within 24-48 hours, while other regions take 3-5 business days.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery, provided the items are in their original condition with tags attached. Please note that for hygiene reasons, certain items like undergarments cannot be returned.

Which payment methods do you accept?

ADRIAN KSA supports a variety of secure payment options including Mada, Visa, Mastercard, Apple Pay, and STC Pay. We also offer 'Buy Now, Pay Later' through Tabby and Tamara.

How can I track my order?

Once your order is dispatched, you will receive an SMS and an email containing your tracking number and a link to the courier's website to monitor your shipment in real-time.

How do I ensure I choose the right size?

Every product page features a detailed 'Size Guide' button. We provide measurements in both centimeters and inches to help you find the perfect fit for your body type.

Are your products authentic?

At ADRIAN KSA, quality and authenticity are our top priorities. All items are curated directly from verified designers and manufacturers to ensure you receive premium fashion every time.