Returns & Exchanges

At ADRIAN KSA, we strive to ensure you are completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your ADRIAN account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth processing experience.

• 3.
  Schedule a Pickup

  Choose a convenient time for our courier partner to collect the package from your doorstep anywhere across Saudi Arabia.

• 4.
  Receive Your Refund

  Once our quality assurance team inspects the returned items, your refund will be processed to your original payment method or as store credit within 7-10 business days.